This Privacy Policy explains how The Frosted Nug ("we," "us," or "our") collects, uses and shares information when you visit frostednug.com (the "Website"). We are a cannabis retailer licensed by the State of New Jersey, located at 16 N Golfwood Ave, Suite A, Penns Grove, NJ 08069.
1. Information We Collect
Information you give us directly:
- Contact form — first name, last name, email address, optional phone number, and the content of your message.
- Delivery waitlist — your email address, so we can notify you when delivery launches.
- Newsletter and community signup — the information you submit through our signup form, which may include name, email address and mobile number.
- Partnership inquiries — name, email address and the details of your inquiry.
Information collected automatically:
- Standard technical data such as IP address, browser type, device type, referring page, and pages viewed, collected through Google Tag Manager and Google Analytics to understand how the Website is used.
- Cookies and similar technologies used for analytics, age-verification state, and site functionality.
Information we do not collect on this Website: we do not process payments on this Website and do not collect payment card numbers here. We do not knowingly collect information from anyone under 21.
2. How We Use Information
We use the information above to respond to your inquiries, operate and improve the Website, send you marketing communications where you have opted in, administer our loyalty program, comply with New Jersey cannabis regulations and recordkeeping obligations, and prevent fraud and abuse.
3. Marketing Communications
If you opt in to email or SMS updates, we may send you deals, product drops, event notices and community news. Message and data rates may apply. You can unsubscribe from email at any time using the link in any message, and stop SMS by replying STOP. We do not sell your contact information.
4. Third Parties We Share Information With
We share information only as needed to run the business:
- Our online menu and ordering provider, which processes orders you place for in-store pickup under its own privacy policy.
- Our loyalty program provider, which administers membership, points and member offers.
- Our email and SMS marketing platform, which delivers communications you have opted in to.
- Analytics providers (Google), for aggregate Website usage measurement.
- Embedded content — pages containing YouTube video or embedded maps may allow those providers to collect data as if you had visited their site directly.
- Legal and regulatory recipients, where disclosure is required by law, subpoena, or New Jersey CRC regulation.
We do not sell personal information.
5. Data Retention
We retain contact-form and inquiry submissions for as long as needed to respond and to maintain business records, and marketing contact information until you unsubscribe. Records required by New Jersey cannabis regulation are retained for the period those rules require.
6. Your Choices and Rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing at any time, by emailing contact@frostednug.com. Depending on your state of residence, you may have additional rights under applicable privacy law — including, for New Jersey residents, rights under the New Jersey Data Privacy Act. We will not discriminate against you for exercising these rights. We may retain information where we are legally required to do so.
7. Cookies
You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Website may not function properly if you disable them.
8. Age Restriction
This Website is intended for adults 21 and older. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us information, contact us and we will delete it.
9. Security
We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
11. Contact Us
The Frosted Nug — Carneys Point
16 N Golfwood Ave, Suite A, Penns Grove, NJ 08069
856-376-3359 · contact@frostednug.com